Frequently Asked Questions
Everything you need to know about our clean beauty products and services.
Are Good Chemistry products vegan and cruelty-free?
Yes, we are committed to ethical beauty. All our products are 100% vegan and PETA-certified cruelty-free, meaning we never test on animals at any stage of production.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 50% full.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our shipping zones to more countries in the near future.
Are your ingredients safe for sensitive skin?
Our formulas are created with clean, non-toxic ingredients and are dermatologically tested. However, we recommend checking the full ingredient list on the product page or performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay.